Privacy policy

Last updated: June 2026

At MAIANBAH, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit www.maianbah.com or make a purchase from us. Please read this policy carefully.

1. Information We Collect

When you visit or shop with us, we may collect the following types of information:

  • Personal identification: name, email address, phone number, billing and shipping address
  • Payment information: processed securely through third-party payment providers; we do not store card details
  • Account information: if you create an account, we store your login credentials and order history
  • Device and usage data: IP address, browser type, pages visited, and how you interact with our website
  • Communications: any messages you send us via email or contact forms

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Communicate with you about your order status and shipping updates
  • Send marketing communications and promotional offers (with your consent)
  • Improve our website, products and customer experience
  • Comply with legal obligations

You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Logistics and shipping partners to fulfil your order
  • Payment processors to complete transactions securely
  • Email and marketing platforms to send communications (e.g. Klaviyo)
  • Analytics providers to understand website performance (e.g. Google Analytics)

All third-party partners are required to handle your data securely and in accordance with applicable privacy laws.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

5. Data Security

We take the security of your information seriously and implement industry-standard safeguards including SSL encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing at any time

To exercise any of these rights, please contact us at hola@maianbah.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the revised policy.

9. Contact Us

For any privacy-related enquiries, please contact us at hola@maianbah.com.